Privacy
Hofreite Privacy Policy
Introduction
This privacy policy describes how the Hofreite ("we", "our" or "the company") handles data being collected by users of our "website" or data that is otherwise shared with us and which contains personally identifiable information (collectively: "user").
User rights
You have the following rights:
- A confirmation of whether and to what extent your personal data is used and processed, as well as requesting access to the personal data stored about you and additional information
- Request a copy of the personal information you voluntarily provided to us in a structured, common and machine-readable format
- Request a correction of the personal information we have stored about you
- Request the deletion of your personal data
- Object to the processing of your personal data
- Request the restriction of the processing of your personal data by us
- Submit a complaint to a regulatory institution
Keep in mind, however, that these rights are not unlimited, but subject to our own legitimate interests and regulatory requirements.
If you would like to avail yourself of any of the rights listed here or would like further information, please contact our data protection officer: Rita Vogler, Lahnstrasse 17, 64646 Heppenheim, Germany
Storage
We will retain your personal information for as long as it is necessary to provide our services, to comply with legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to erase obsolete unused information as soon as possible. We store records of customer personal information, account setups, communications and other information in accordance with applicable laws and regulations.
We may, at any time and in our sole discretion, correct, complete or remove incomplete or incorrect data.
Basis for data collection
The processing of your personal data (ie any data that allows you to identify yourself by reasonable means; "personal data") is required to fulfill our contractual obligations and to provide you with our services, protect our legitimate interests, and comply with the legal and financial regulatory obligations to which we are subject.
By using this site, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy.
Please read the privacy policy carefully before making any decisions.
Which data is collected?
We collect two types of data and information from users.
The first category includes non-identifying and unidentifiable user data provided or collected through the use of our website ("Non-personal data"). We do not know the identity of the user from whom non-personal information was collected. Non-personal information that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (eg, browser used on the device and operating system used, language setting, access time, etc .). We use this data to improve the functionality of our website. We also collect data about your activity on our website (eg pages viewed).
Personal data
belongs to the second category, being data that identifies a person or allows to identify an individual through appropriate action. Such data includes:
- Device Data: We collect personal information from your device. Such data may include geolocation data, IP address, unique identifiers (such as MAC address and UUID), as well as other data resulting from your activity on our websites.
- Contact details: If you fill in our contact form, you will be asked to provide certain information, such as: For example: first and last name, telephone number and e-mail address.
- Booking data: If you make a booking through our website or one of our booking partners, you will be asked for various information, such as: first and last name, street, postcode, city, country, telephone number and e-mail address.
- Check-In-Data: For our online check-in you will be asked for various information, for example: salutation, first and last name, street, postal code, city, country / nationality, telephone number, e-mail address, type of identity card and number.
How do we get data about you?
We obtain your personal information from various sources:
- You provide us with such data voluntarily, for example when using our contact form.
- We receive such information when you use our website or access it in connection with any of our services.
- We receive such data from other providers, services, and public registers (for example, data traffic analysis providers).
How is the data used? Who is the data shared with?
We do not share user data with third parties except as described in this Privacy Policy.
We use data for the following purposes:
- To communicate with you (eg to send notice regarding our services, to provide information and to process inquiries)
- For the marketing of our websites and products (further information under "Marketing")
- For statistical and analytical purposes to improve the website
- To process bookings and payments
In addition to the above, we may also share personally identifiable information with our subsidiaries, affiliates and subcontractors.
In addition to the purposes set out in this Privacy Policy, we may transfer personal information to our trusted third party vendors based in different jurisdictions around the world for the following reasons:
- Hosting and operating of our website
- For providing our services, including personalization / personalized display of our website
- Storing and processing such data in our name
- Displaying of ads as well as the ability to judge the success of our advertising campaigns, retargeting of users
- Providing marketing and promotional materials related to our website and our services
- To conduct studies, technical diagnoses or analysis
cookies
We and our partners use cookies to provide appropriate services. This also applies if you visit our website or access our services.
A "cookie" is a small piece of data that is associated with your device when visiting a website. Cookies are useful and can be used for different purposes. These include, for example, easier navigation between different pages, automatic activation of certain functions, saving your settings and optimized access to our services. The use of cookies also allows us to show you relevant, tailored advertisements and to collect statistical information about your use of our services.
This website uses the following types of cookies:
a. "Session cookies"
that ensure normal system usage. Session cookies are stored for a limited time during a session and are deleted from your device when you close your browser.
b. "Persistent cookies
", which are read only by the web page and are not deleted when closing the browser window, but are stored on your device for a certain period of time. This type of cookie allows us to identify you on your next visit and, for example, save your settings.
c. "Third-party Cookies"
that are set by other online services that have their own content on the page you are visiting. This can, for example, be external web analytics companies that collect and analyze access data with regards to our website.
Cookies do not contain personally identifiable information that identifies you, but we may link the personal information we hold to the information contained in the cookies. You can remove cookies through the device settings of your device. Follow the appropriate instructions. Please note that disabling cookies may restrict certain functions when using our website.
The tool we use is based on the technology of
Snowplow Analytics. For example, the information we collect about the use of our website includes how often users visit our site or which areas are accessed. The tool we use does not collect personally identifiable information and is used by our web hosting provider and service provider solely to improve our offerings.
Using Script Libraries (Google Web Fonts)
To make our content appear correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts). Google Web fonts are transferred to your browser's cache, so they only need to be loaded once. If your browser does not support or deny Google Web Fonts, the content will be displayed in a standard font.
- When calling script or font libraries, we automatically connect to the owner of the library. There is theoretically the possibility for this operator to collect data. At present it is not known whether and for what purpose the operators of the respective libraries actually collect data.
- Here are the privacy policies of the Google Library operator: https://www.google.com/policies/privacy,
Collection of data by third parties
This policy covers only the use and disclosure of any information we collect from you. If you post data to other websites or disclose them to others on the internet, other terms may apply. Therefore, always read the Terms and Conditions and Privacy Policy carefully when disclosing information.
This Privacy Policy does not apply to business practices of companies that we do not own or control, or to anyone other than our employees, including third parties to whom we disclose this information as described in this Privacy Policy.
How do we protect your data?
We use the security measures on our website with great care and protect your data. We use industry-standard procedures and policies to ensure the protection of collected and stored data and prevent the unauthorized use of such data. We also require third parties to comply with similar security requirements in accordance with this Privacy Policy, Even though we take reasonable steps to protect data, we can not be held responsible for the actions of those who gain unauthorized access to our website or make inapproriate use of it, and we make no express or implied warranty that we can prevent such access.
Transmission of data outside the European Union
Note that some beneficiaries may not be based in the European Union. If this is the case, we will only submit your data to countries with adequate data protection levels approved by the European Commission, or ensure an adequate level of data protection through a legal agreement.
Marketing
We may use your personally identifiable information, such as your name, email address, phone number, etc., yourself or forward it to an outside subcontractor to provide you with promotional material about our services that you may be interested in.
We respect your right to privacy. Therefore, our marketing materials always give you the opportunity to unsubscribe from further communication. When you sign out, your email address or phone number will be removed from our marketing mailing lists.
Please note that even after unsubscribing from receiving our marketing emails, we will continue to send you emails containing important information that does not contain an opt-out option. This includes, for example, updates to bookings and the like.
Corporate transaction
We may disclose data in the event of a corporate transaction (such as the sale of significant parts of a business, merger, consolidation or asset sale). In the event of any of the above, the acquirer or the relevant company will assume the rights and obligations set forth in this Privacy Policy.
Minors
The protection of children's data is very important, especially online. Our website is not designed for children and is not intended for them. Use of our services by minors is permitted only with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or legal guardian learns that his or her child provided us with personal information without their consent, they can contact us at office@alte-hofreite.com.
Updates or changes to this Privacy Policy
We reserve the right to change or revise this Privacy Policy from time to time. You will find the date of the current version under "Last changed on". Your continued use of the Platform following the posting of such changes to our site constitutes your agreement to such changes to the Privacy Policy and constitutes your acceptance of the commitment to the amended terms.
How to reach us
For general questions about the site, the information we collect about you, or the use of that information, please contact us
office [at] alte-hofreite.com to us.
office [at] alte-hofreite.com to us.
Hofreite
Rita Vogler
Lahnstrasse 17
64646 Heppenheim
last changed at 01/27/2019
